Mira MCN

Mira Missed Call Notification platform is a must to have platform for fixed or mobile telecom operators. MCN enables subscribers to minimize their out of network duration.

A subscriber's dead battery creates a critical gap in their connectivity, directly leading to missed business opportunities and personal frustration. By providing a network-based missed call notification service, you transform this moment of network failure into a value-added touchpoint. This service mitigates the negative experience of a dead battery, enhancing customer satisfaction and reducing churn. Furthermore, it opens a new, high-margin revenue stream by monetizing an unavoidable event in the subscriber journey.

Our solution not only sends a standard summary SMS but also generates a virtual missed call directly to the subscriber's handset upon reconnection. This creates an intuitive, one-touch callback experience dramatically increasing the chance of the return call.

Differentiate your network service by turning every "unreachable" event into a customer engagement opportunity. While Mira solution ensures the subscriber receives a virtual missed call for easy callback, it also allows you to present targeted promotions to the caller. Announcing a special data offer before the beep provides exceptional value to the caller, improves brand perception, and creates a innovative, dual-sided revenue model that competitors cannot match.

Move beyond basic announcements to an AI-powered network intelligence service. Our platform analyzes subscriber behavior to provide personalized, predictive guidance to callers, instructing them on the optimal time to call back. This feature, combined with promotional announcement capabilities, demonstrates unparalleled customer care by managing call flow efficiency and creating new engagement opportunities. It positions your brand as not just a utility, but an intelligent communications partner, achieving significant competitive differentiation.

Mira MCN supports promotional activities of any diverse services. Success ratios of promotion can be reported with web based tools.

Charging is integrated through industry standards like diameter, MT/MO sms charging, CDR files etc. Charging can be online or offline. Event based charging, duration based charging, call based charging, subscription based charging models are supported. Charging monitoring and reporting can be tracked via web interface.